1731 2007-10-12 11:35 Venue Client will not run under Mac OS 10.5 Leopard 2010-03-30 15:01:24 1 1 1 Unclassified Virtual Venues Client Software Client UI 3.1 beta 2 Macintosh MacOS X RESOLVED FIXED P1 blocker 3.2 1 sweetchildomine@freeola.net turam@mcs.anl.gov Alan.Sill@ttu.edu bknowles@mail.utexas.edu johnq@lsu.edu smarru@cs.indiana.edu Steve.Cassidy@mq.edu.au sweetchildomine@freeola.net sweetchildomine@freeola.net 2007-10-12 11:35:06 After installing, i clicked on the access grid icon, which bounced once in the dock, then closed. this is the error in the console. 12/10/2007 05:32:27 PM [0x0-0x63063].edu.uchicago.AccessGrid[719] Traceback (most recent call last): 12/10/2007 05:32:27 PM [0x0-0x63063].edu.uchicago.AccessGrid[719] File "/Applications/AccessGridToolkit3.app/Contents/Resources/bin/AGLauncher3.py", line 7, in <module> 12/10/2007 05:32:27 PM [0x0-0x63063].edu.uchicago.AccessGrid[719] agversion.select(3) 12/10/2007 05:32:27 PM [0x0-0x63063].edu.uchicago.AccessGrid[719] File "/Applications/AccessGridToolkit3.app/Contents/Resources/lib/python2.3/site-packages/agversion.py", line 40, in select 12/10/2007 05:32:27 PM [0x0-0x63063].edu.uchicago.AccessGrid[719] raise VersionError('Requested version (%s) of AccessGrid not found' % ver) 12/10/2007 05:32:27 PM [0x0-0x63063].edu.uchicago.AccessGrid[719] agversion.VersionError 12/10/2007 05:32:27 PM [0x0-0x63063].edu.uchicago.AccessGrid[719] : Requested version (3) of AccessGrid not found 12/10/2007 05:32:27 PM com.apple.launchd[65] ([0x0-0x63063].edu.uchicago.AccessGrid[719]) Exited with exit code: 1 Tested on 3.0, 3.1b1, 3.1b2 all the same result. System Version: Mac OS X 10.5 (9A528d) Kernel Version: Darwin 9.0.0b5 turam@mcs.anl.gov 2007-10-14 00:02:21 Which version of Python do you have there? (python -V) sweetchildomine@freeola.net 2007-10-14 04:59:03 Python 2.5.1 (In reply to comment #1) > Which version of Python do you have there? (python -V) > sweetchildomine@freeola.net 2007-10-18 17:58:27 if i comment out the agversion(3) line of code, the program starts to run, though after a while it crashes and gives this error: 18/10/2007 11:56:55 PM [0x0-0x7b07b].edu.uchicago.AccessGrid[1180] /Applications/AccessGridToolkit3.app/Contents/Resources/lib/python2.3/site-packages/M2Crypto/__init__.py:14: RuntimeWarning: Python C API version mismatch for module __m2crypto: This Python has API version 1013, module __m2crypto has version 1012. 18/10/2007 11:56:55 PM [0x0-0x7b07b].edu.uchicago.AccessGrid[1180] import __m2crypto 18/10/2007 11:56:55 PM [0x0-0x7b07b].edu.uchicago.AccessGrid[1180] /Applications/AccessGridToolkit3.app/Contents/Resources/lib/python2.3/site-packages/M2Crypto/__init__.py:14: RuntimeWarning: Python C API version mismatch for module swig_runtime_data2: This Python has API version 1013, module swig_runtime_data2 has version 1012. 18/10/2007 11:56:55 PM [0x0-0x7b07b].edu.uchicago.AccessGrid[1180] import __m2crypto 18/10/2007 11:57:45 PM [0x0-0x7b07b].edu.uchicago.AccessGrid[1180] /Applications/AccessGridToolkit3.app/Contents/Resources/lib/python2.3/site-packages/M2Crypto/__init__.py:14: RuntimeWarning: Python C API version mismatch for module __m2crypto: This Python has API version 1013, module __m2crypto has version 1012. 18/10/2007 11:57:45 PM [0x0-0x7b07b].edu.uchicago.AccessGrid[1180] import __m2crypto 18/10/2007 11:57:45 PM [0x0-0x7b07b].edu.uchicago.AccessGrid[1180] /Applications/AccessGridToolkit3.app/Contents/Resources/lib/python2.3/site-packages/M2Crypto/__init__.py:14: RuntimeWarning: Python C API version mismatch for module swig_runtime_data2: This Python has API version 1013, module swig_runtime_data2 has version 1012. 18/10/2007 11:57:45 PM [0x0-0x7b07b].edu.uchicago.AccessGrid[1180] import __m2crypto 18/10/2007 11:57:47 PM [0x0-0x7b07b].edu.uchicago.AccessGrid[1180] /Applications/AccessGridToolkit3.app/Contents/Resources/lib/python2.3/site-packages/bonjour/__init__.py:5: RuntimeWarning: Python C API version mismatch for module _bonjour: This Python has API version 1013, module _bonjour has version 1012. 18/10/2007 11:57:47 PM [0x0-0x7b07b].edu.uchicago.AccessGrid[1180] import _bonjour 18/10/2007 11:57:47 PM [0x0-0x7b07b].edu.uchicago.AccessGrid[1180] /Applications/AccessGridToolkit3.app/Contents/Resources/lib/python2.3/site-packages/common/common.py:5: RuntimeWarning: Python C API version mismatch for module _common: This Python has API version 1013, module _common has version 1012. johnq@lsu.edu 2007-12-07 14:11:20 Ok, same problem here. My python shows 2.4.4 though. Odd. Wonder if that's because of doing archive & update from 10.4 to 10.5. Commenting out that line like Dave did causes the same problem he has - my client never gets going, that error comes up before the client window gets there. - John Q. Steve.Cassidy@mq.edu.au 2007-12-20 16:23:58 The problem is that Leopard comes with Python 2.5.1 whereas the AG application is set up for Python 2.3. I got the AGLauncher app to run by creating a link from /Applications/AccessGridToolkit3.app/Contents/Resources/lib/python2.3 to python2.5 and installing the most recent wxPython distribution. However it's now crashing on loading some other module which I presume is not 2.5 compatible. Basically, we need an update to python2.5 for all the modules in the distribution. bknowles@mail.utexas.edu 2008-03-28 15:57:26 Folks, Has there been any progress on this issue in the last several months? We're going to be selecting an Enterprise videoconferencing solution here at the University of Texas at Austin (~50,000 students & ~20,000 faculty & staff) in the very near future, and if I can't get AccessGrid to run on my desktop then I can't be a very effective champion for this software, despite all my contacts with Borries Demeler and his cohorts at UTHSCSA. Thanks! turam@mcs.anl.gov 2008-03-28 20:37:38 Mentioned in mail to the ag-dev list (http://www-unix.mcs.anl.gov/web-mail-archive/lists/ag-dev/2008/02/msg00002.html), and wrongly omitted from this bug report, an alpha package is available here: http://www.mcs.anl.gov/fl/research/accessgrid/software/releases/3.1/macosx/AGTk-3.1-intel-py25.dmg.gz Please do report problems liberally. bknowles@mail.utexas.edu 2008-03-31 07:58:26 Regretfully, this doesn't do me any good. I'm running Mac OS X 10.5 on a PowerMac G5, not an Intel box. Is there a Universal Binary version? turam@mcs.anl.gov 2008-04-08 13:57:52 *** Bug 1780 has been marked as a duplicate of this bug. *** turam@mcs.anl.gov 2008-04-08 14:27:02 Universal binaries are difficult because of Python/C extensions that we're using. Look for full Leopard support in the next release, for which a development build should be available soon(ish). turam@mcs.anl.gov 2008-07-14 16:57:26 *** Bug 1815 has been marked as a duplicate of this bug. *** turam@mcs.anl.gov 2010-03-25 17:49:57 This problem is, in my experience, completely resolved in the 3.2 beta release. If you've encountered this problem with the 3.2 beta, please say so now. turam@mcs.anl.gov 2010-03-30 15:01:24 Closing.